AMAZON.CO.UK ; PART 4 – HOW THIS ALL STARTED WITH LIES AND DECEIPT. THEY HAVE COMMITTED FRAUD

IMPORTANT NOTE

(Amazon.co.uk will be hereafter referred to as Amazon and does in no way refer to Amazon.com, which I have had no experience of)

This all started when I placed an order for two addition dash cams with associated memory chips. The order was placed on Sunday 1st December of this year. Delivery was to be the following day

Dash cam email re order#2

This all started with this order. It is a catalogue of lies and deceipt

I needed the dash cams to be delivered on a certain day as I am very worried about my safety when I am out and the day after I had to go to the osteopath

Suffice to say, the dash cams did not arrive

First they said that there was a delay in despatch

has not been despatched yet

then they said the item was out of stock

not in stock

and after a lot of waffling emails, someone finally admitted the truth

Being straight with you

I did finally get the dash cams

But it did not end there; I demanded compensation

issue of 7.99 refund and confirmation of prime membership

This email from Amazon confirmed two things:

  • I was going to get the refund
  • I had Amazon prime membership

The refund then finally hit my account

refund of 7.99

But, on the new transactions, after the statement was issued, that refund had been reversed.

I sent a damning email, sniped the screen and then went to bed.

By the following morning, the charge has mysteriously vanished

I then complained and here come the excuses

First, that they could not find the £7.99 charge

unable to locate the charge

Then they finally confirmed the charge

and you said you didn't make a charge

Then they said that the reason for the charge was that I didn’t have Prime membership and the original compensation refund should never have been given

have not got prime membership

But here is the proof that I have Prime membership

prime membership#2

So, in summary, this is what they have done

  1. They cocked up an order
  2. Took my money for the order
  3. Said the order was delayed
  4. Said the order was out of stock
  5. Order arrived very late and I had to drive without full protection
  6. Gave me one month off my prime membership
  7. Then they reversed the refund hoping that I would not notice
  8. Denied that they had made the charge
  9. Finally admitted that they had made the charge
  10. Denied that I had Prime membership

 

Amazon does two things, from my experience

  • If they issue you a cash refund, they will reverse it
  • If they issue you a promo refund, it is only against items sold and fulfilled by Amazon

AMAZON HAVE COMMITTED FRAUD. THERE ARE NO TWO WAYS ABOUT IT.

I SPOTTED THE FRAUD SO NOW THEY MUST PAY ME A LOT OF COMPENSATION

 

Published by David Hender (copyright owner- all rights reserved)

If you want to know me, you first need to understand where I have been and where I am going

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